Terms and Conditions
By booking any workshops and ordering any products from the website you agree to be bound by these Terms.
Enrollment Instructions/ Procedures
As seats for each class are limited, please make sure you have received confirmation from us either via e-mails and Facebook page message.
To enroll and receive confirmation from us, please follow steps below:
​
Option 1: Book online
​
Option 2: Book via e-mails, Facebook page message.
-
Contact us via Facebook page message (@The Mint Box Studio), e-mail (themintboxstudio@gmail.com)
-
Select your class and time slot
-
Make the full payment 2 days before the workshop date, we will send you payment details after you contact us.
-
Provide payment proof to our Facebook page message or e-mail to themintboxstudio@gmail.com
Participant will receive confirmation once the above steps are completed.
Workshop Reschedule Policy
In order to reschedule workshop dates, the followings are required:
-
Please contact us via e-mail 7 days before the workshop date
-
Each Participant may reschedule the workshop 1 time only.
Bad Weather Arrangement
(Typhoon and Black Rainstorm Signal)
1 When there is a typhoon signal of no.8 or higher is in place, the provisions of lecture cancellations shall be based on the following:
(1) When issued during lecture
All lectures that have begun shall continue. Lectures are not starting shall be cancelled.
(2) When typhoon signal of No.8 was issued in the morning, and change to typhoon signal of No.3 or below before 12:00pm
Lectures before 2:00 pm shall be cancelled. Lectures starting from 2:00 pm shall continue.
(3) When typhoon signal of No.8 was issued in the morning, and change to typhoon signal of No.3 or below between 12:00 nn to 4:00 pm Lectures before 7:00 pm shall be cancelled. Lectures starting from 7:00 pm shall continue.
(4) When typhoon signal of No.8 was issued in the morning, and change to typhoon signal of No.3 or below after 4:00 pm
All lectures shall be cancelled.
2 When there is a Black Rainstorm Signal or higher is in place, the provisions of lecture cancellations shall be based on the following:
(1) When issued during lecture
All lectures that have begun shall continue.
(2) When Black Rainstorm Signal was issued in the morning, and cancelled before 2:00 pm
Lectures before 2:00 pm shall be cancelled. Lectures starting from 2:00 pm shall continue.
(3) When Black Rainstorm Signal was issued in the morning, and cancelled between 12:00 nn to 4:00 pm
Lectures before 6:00 pm shall be cancelled. Lectures starting from 6:00 pm shall continue.
(4) When Black Rainstorm Signal was issued in the morning, and cancelled after 4:00 pm
All lectures shall be cancelled.
The Company shall not contact individual members for notices regarding lecture cancellations caused by typhoon and Black Rainstorm Signal. Please check the information from Hong Kong Observatory (http://www.hko.gov.hk/contente.htm), etc. and make judgments on your own. In addition, in the case of inclement weather condition that is not officially announced by the Hong Kong Observatory, there shall be Cancellation Penalty if anyone proceeds to cancel lecture under this circumstance.
​
If there is cancellation due to increment weather(refer to the above items 1 and 2), customer can pick an alternative workshop date instead.
Workshop Cancellation and Refund Policy
-
We will provide a full refund if participant notify us via e-mail 30 days before the workshop date.
-
Should the participant fails to attend the workshop and did not reschedule or cancel the workshop based on our “workshop Reschedule Policy’’ and Point 1 of “Workshop Cancellation and Refund Policy”, the full workshop fee is payable and non-refundable.
-
The Mint Box Studio reserves the right to cancel a workshop or reschedule the dates or locations of a workshop (advance notice will be given to participant).
​
​
​